Prescription Refills

Prescription Refills

We offer patient prescription refills at every office visit.
We suggest that you bring a list of your current medications to each visit.

Should you require a refill outside of a visit to the office, please give at least a 3 business days advance notice for the request.

It is our policy that all patients on prescription medications must be seen on a regular basis as determined by their care giver.

We may decline a request for prescription refill if a patient fails to keep follow up appointments on a persistent basis.

To obtain a prescription refill, please call the following numbers during business hours.

Chittenango Patients: (315) 687-6467       Dewitt Patients: (315) 251-2244

When you call our office to request a prescription refill, please have the following information ready:
• Patient's Name     • Patient's Date of Birth     • Patient's Phone Number     • Patient's Doctor Name
• Medication Name     • Dose     • Frequency     • Quantity Requested

Please indicate the method of processing you prefer, i.e. fax the prescription to the pharmacy, mail-order pharmacy, mail prescription to patient, patient will pick up, etc.
In many cases, renewals can be sent to the pharmacy electronically.

REMINDER: Due to state law, these prescriptions cannot be called in or sent in electronically.

Prescriptions for controlled substances MUST be picked up.

Please be advised that when you request that prescription be mailed, delays may occur due to factors we cannot control such as delay in postal service.

If you or your pharmacy have not received your prescription within in 3 business days, please call the appropriate office and ask to speak with a nurse regarding the prescription status.